Contact information
We're Here to Help
Choosing the right product isn't always straightforward.
You might be unsure about a size. A material might seem suitable, but you'd like to know more. Perhaps you want to check whether a product is right for your dog or cat's needs and habits, or you simply need a little more information before making a decision.
Get in touch.
We'd rather help you make an informed choice before you buy, so you can avoid purchasing something that isn't right for you and, wherever possible, avoid an unnecessary return.
Before You Buy
You can contact us if you'd like more information about a product, its materials, dimensions, sizing, how to use it or availability.
If we can help you find the right solution for you or your pet, we'll be happy to. And if we don't think a product is the right fit for what you're looking for, we'd rather tell you.
After You Buy
Our support doesn't end when you place your order.
Whether you'd like to track your parcel, have received the wrong item, something has arrived damaged, or you need information about an exchange, return or another issue, you're always welcome to contact us.
If you're getting in touch about an existing order, please include your order number. This will help us find the information we need more quickly.
How to Contact Us
You can reach us using the contact form on this page or by email at:
We personally read the messages we receive and do our best to respond as clearly and helpfully as possible.
A Small Independent Shop, Real People Behind It
We know that shopping online, especially with a brand you're discovering for the first time, requires trust. That's why we want it to be easy to get in touch with us.
Whether you have a question before buying or need help after receiving your order, we don't want you to feel like you're on your own when dealing with a contact form, a delivery or a return.
Gea Garden is a small independent business, and we believe that looking after our customers is just as important as carefully choosing the products we offer.
Have a question? Get in touch. We'll be happy to help.